Billing & Credits

Overview

Open Settings from your avatar menu and click the Billing & Credits tab to manage your balance, set spending limits, configure budget alerts, and purchase additional credits.

Credit Balance

Your current credit balance is shown at the top of the Billing tab. 1 credit = 1 page converted. Credits are consumed when a conversion completes — a 10-page document uses 10 credits.

Credits do not expire under normal circumstances. If your balance reaches zero, new conversions are blocked until you purchase more.

Spend Limits

Spend limits let you cap how many credits or dollars can be used within a rolling period. Use them to prevent unexpected charges — for example, when processing a large batch of documents or sharing access with a team.

Credit limits

Set a maximum number of credits that can be consumed per day or per month:

• Daily Limit — Conversions are blocked for the rest of the day once this many credits have been used. Resets at midnight UTC.
• Monthly Limit — Conversions are blocked for the rest of the calendar month once this threshold is reached.
• Max Pages per Document — Conversions are rejected if a single document exceeds this page count. Useful for preventing unexpectedly large jobs from draining your balance.

Leave any field blank to apply no limit for that period.

Dollar budget limits

In addition to credit caps, you can set dollar-based budgets that reflect actual spend:

• Daily Budget ($) — Conversions are blocked once your estimated daily spend exceeds this amount.
• Monthly Budget ($) — Conversions are blocked once your estimated monthly spend exceeds this amount.

Usage meters beneath the section headings show your current period consumption against each active limit, turning amber at 80% and red at 100%.

Administrator limits

If an administrator has set limits on your account, those limits are displayed in an information banner and cannot be changed by you. Your own limits apply on top of any admin caps — the lower value always takes effect.

Click Save Limits after making any changes.

Budget Alerts

Budget alerts send an email notification when your usage reaches a percentage of your limit. You can configure multiple alerts for different thresholds and periods.

To add an alert:

1. Select a Period — Daily or Monthly.
2. Enter a Threshold (%) — the percentage of your limit at which you want to be notified (e.g., 80 to alert at 80% used).
3. Click Add Alert.

Each alert appears in the table showing its period, threshold, whether email notifications are on, and when it last fired. Toggle the email switch on a row to pause or resume that alert. Click Remove to delete it.

Alerts fire at most once per period per threshold — you will not receive repeated emails if usage stays above the threshold for multiple days.

Buying Credits

Scroll down to Buy Credits to see available credit packages. Each package shows:

• The credit amount included
• The price and per-page cost
• A discount badge if the package is on promotion

Click Buy Now on any package to open a secure Stripe checkout. After payment, credits are added to your balance immediately and a confirmation message appears at the top of the Settings page. If you close the checkout without completing payment, no charge is made.

Transaction History

The Recent Transactions table at the bottom of the tab shows a log of all credit activity on your account:

Type	Description
purchase	Credits added from a completed payment
usage	Credits consumed by a conversion
grant	Credits added by an administrator
refund	Credits returned for a failed or reversed conversion
adjustment	Manual correction applied by support
expiration	Credits removed when they expire

Each row shows the date, transaction type, description, the credit amount (positive for additions, negative for deductions), and your running balance after the transaction.